Challenge
Tenants had no direct way to pay rent, report a repair, or check their lease — everything went through phone calls to the property manager.
Mobile · Case study
Tenants had no direct way to pay rent, report a repair, or check their lease — everything went through phone calls to the property manager.
Tenants had no direct way to pay rent, report a repair, or check their lease — everything went through phone calls to the property manager.
A mobile app where tenants pay rent via Telebirr, submit maintenance requests with photos, and view their lease and payment history.
Rent and repair requests arrive as structured records instead of calls. Tenants see their own payment history, and managers triage requests from one queue.
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